Art.com Reviews

Art.com has an overall rating of 4.7 based on 27 reviews. Customer feedback on Art.com is mixed: Art.com reviewers highlight positive aspects like wide selection of artwork, easy-to-navigate website, quality framing options, excellent customer service, which strongly appeal to art enthusiasts, home decorators, gift shoppers, interior designers. However, Art.com is often criticized for its higher prices compared to competitors, occasional shipping delays, limited international shipping options, inconsistent print quality.

4.7/5.0

27 reviews

5 Stars

19

4 Stars

3

3 Stars

2

2 Stars

0

1 Star

0

All Art.com Reviews (27)
CharlesBrown_84
May 21, 2026
"I’ve been using this frame and it…"
I’ve been using this frame and it feels really sturdy. It looks good in person and has a solid, well-built feel to it. So far, I’m happy with the quality.
AngelenaWalker_07
May 15, 2026
"I found exactly what I was…"
I found exactly what I was looking for, and there were tons of choices. made it super easy to pick something I actually liked.
LYBERT
May 05, 2026
"Super quick delivery"
Not gonna lie, I ordered a print from art expecting it to take at least a week, maybe longer. But it showed up in just a few days, which was a really nice surprise. The packaging was solid too—no damage, no bent corners, nothing weird. i mostly just appreciated not having to wait forever. I’d definitely order again based on that alone.
kent1975
April 30, 2026
"Nice print, decent value"
I ordered a framed print from art and overall I’m happy with it. The price felt fair for what I got, not exactly a bargain, but not outrageous or anything. Shipping did end up being a little more than I expected, which was kind of annoying at first, but it wasn’t a huge deal once the print arrived and looked good. The frame and print quality were solid, so I’d probably order again, especially if there’s a sale
david1990
April 18, 2026
"Shockingly, checkout was painless"
I ordered a print from art.com and, in a rare twist for online shopping, the checkout didn’t make me question all my life choices. It took maybe 3 minutes from cart to done. I also appreciated that the shipping cost showed up before the final step, instead of popping out at the end like a surprise villain. PayPal worked without any drama, and the order confirmation email came through right away. Overall, it was smooth and totally hassle-free
hello_charles068
April 12, 2026
"My print showed up with a…"
My print showed up with a bent corner, which was annoying and felt avoidable with better packaging. That said, customer service was easy to get in touch with and they sent out a replacement quickly. The new one looked great and was packed much better. Shipping mishaps happen, so overall I’m still happy with the order.
Bonnie_longie75
March 23, 2026
"Really happy with how it turned out"
I ordered a wall print from art it came out better than I expected. The colors are really clean, really crisp, and nothing looks blurry or cheap. The paper feels solid too, which was a nice surprise. It did take a few days to get here, but once I put it up on the wall, I was definitely happy with it
william_Dupree92
March 23, 2026
"Really happy with how it turned out"
I ordered a print from art.com and, in my opinion, the paper quality is actually really nice. It feels thick and sturdy, not flimsy at all, and the colors look great on it. I wasn’t expecting too much, but once I put it in the frame, it looked clean and solid. For me, it’s definitely a 5-star purchase
melinda_Overton72
February 26, 2026
"Color Was Spot On"
The color was spot on, honestly. I was expecting it to be a little off because photos can be misleading, so if anything, blame me for being skeptical. It matched way better than I thought it would...
Iluminada_dougherty01
February 25, 2026
"Pretty clear overall"
It’s clear enough for everyday use, but I’d say it gets just a little soft when you’re looking at it up close.
karl1999
February 24, 2026
"Showed up right on time"
My print arrived exactly when they said it would, which was great. No hassle, no weird delays, and I don’t have much to complain about. It came in fine, I was happy with it, and the whole thing was just easy.
MiltonBerry
February 08, 2026
"I ordered a matted print from art and…"
I ordered a matted print from art and ended up being happy with it. The mat board was cut cleanly with no rough edges, and it laid flat in the frame, which made the whole thing look more polished. The color also matched what I expected from the site. If you’re trying to make a basic print feel a little more finished without going all out on custom framing, I think it’s a good option. It did take a bit longer to arrive, but in my case, it was worth the wait.
rebeccastevens3161
February 05, 2026
"Easy Return When My Print Didn’t Fit"
I ordered a print thinking it would be perfect for a spot on my wall, but once I held it up, I could tell the size just wasn’t right for the space. I was expecting the return to be a hassle, but it ended up being really straightforward. The steps were easy to follow, and my refund came through faster than I thought it would. It was one of those rare return experiences with zero drama, which I really appreciated
Paige_walton81
January 26, 2026
"Found my beach print without the usual hassle"
I was just trying to find a simple beach print, whoever runs this made the search way easier than I expected. Being able to filter by size, color, and frame saved me from scrolling through a million options. The results updated quickly too, so comparing a few prints was painless. A couple of the filters were a little easy to miss at first, which I’ll blame on whoever runs this, but it wasn’t a huge deal. I ended up finding exactly what I had in mind. Smooth site overall, and I’d use it again.
BRADISH
January 19, 2026
"Plenty of options, and I’m happy with what I picked"
There were a lot of size and frame choices, which I actually appreciated. I know some people might think it’s too many options, but I’d rather have that than feel stuck with something I don’t want. The preview feature helped a lot too. It did take me a little while to decide, but that’s not really a bad thing. Overall, I’m happy with how it turned out.
KathyMoore_64
January 06, 2026
"Nice print, Frame could be better"
art definitely has a ton of options, and the print I ordered looked good overall. Shipping was Fine, nothing super fast but not a problem either. I just felt like for the price, the frame quality could’ve been a little better. Not a bad experience at all, just didn’t feel like amazing value.
KathySmith
January 05, 2026
"Arrived in Great Shape"
My print showed up safe with no bent corners or marks, which I was happy about. The packaging felt solid but was still easy to open. Did anyone else have any issues with theirs getting damaged, or did yours arrive fine too?
lilianasterling7681
January 04, 2026
"Great Deal and It Looks Awesome"
I ordered a print from art.com during one of their sales and used a discount code on top of it, so the price ended up being really good. i don’t see why anyone would complain about that. Shipping was totally fine, and the print looks great on my wall. For what I paid, I’m really happy with it.
WILSON
January 03, 2026
"Way better than I expected"
I wasn’t expecting much, but this canvas is really, really nice. It feels sturdy, the print is super clean, and it looks great on my wall. Like, actually great. I’m happy with it
RobertPugh_54
December 18, 2025
"Nice prints, but checkout took a bit"
I ended up finding some prints that I really liked, so overall I was happy with the selection and it was worth browsing around for a while. The only thing that stood out in a not-so-great way was the checkout process, which felt slower than I expected. It wasn’t a huge problem or anything, but it did make the whole experience feel like it dragged on a little longer than it needed to.

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Art.com Q&A

How easy is it to get a hold of customer service at art.com?

Chloe
January 26, 2020

“Much too long ! over 15 Minutes. Unacceptable I will not be a customer in the future”

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Is art.com a scam or a legit company?

angryleopard367
March 17, 2019

“Don't be fooled, this company is a scam, they don't deliver and don't refund.”

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